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PENTAIP (M) SDN. BHD.[170552-P]

Privacy Policy

Last updated: 13 June 2019

PENTAIP.COM WEBSITE PRIVACY POLICY

The Internet is an amazing tool. It has the power to change the way we live, and we are starting to see that potential today. With only a few mouse-clicks, you can follow the news, look up facts, buy goods and services, and communicate with others from around the world. It is important to PENTAIP (M) SDN. BHD. [170552-P] to help our customers retain their privacy when they take advantage of all the Internet has to offer.

We believe your business is no one else’s. Your privacy is important to you and us. So we will protect the information you share with us. To protect your privacy, PENTAIP (M) SDN. BHD. [170552-P] follows different principles in accordance with worldwide practices for customer privacy and data protection.

  • We would not sell or give away your name, mail address, phone number, email addresses or any other information to anyone.
  • We will use state of the art security measures to protect your information from unauthorized access and users.

SCOPE OF THIS PRIVACY POLICY

This Privacy Policy (“Policy”) is incorporated into PENTAIP (M) SDN. BHD. [170552-P]’s Terms of Service and License Agreement located at pentaip.com/terms-of-service (the “Terms of Service”) and applies to the information obtained by us through your use of PENTAIP (M) SDN. BHD. [170552-P]’s website, Software and Services (“Information”) as described in this policy.


NOTICE

We will ask you when we need information that personally identifies you and/or collect such information (personal information) or allows us to contact you. Generally, this information is requested and/or collected when you interact with our site, services, create a Registration ID on the site or when you download software, enter a contest, order email newsletters or join a limited–access premium site. Some of the information we request and/or collect is stored in a manner that cannot be linked back to you (“Non-Personal Data”).


INFORMATION YOU PROVIDE US WHEN YOU CREATE AN ACCOUNT

When you sign up for or use our Services, you voluntarily give us certain Personal Data, including:

Your username, email address, and contact and language preferences. If you log into pentaip.com with a social networking credential, such as with your Facebook or Google+ account, we will ask permission to access basic information from that account, such as your name and email address. You can stop sharing that information with us at any time by removing pentaip.com’s access to that account.

Your payment information, if you are a paying user. This is required to complete a commercial transaction on the Site. We use this information to enable and fulfill your transaction. If you choose to use PayPal® to finalize and pay for your order, you will provide your credit card number directly to PayPal®. The privacy policy of PayPal® will apply to the information you provide on the PayPal® website.


OTHER INFORMATION WE COLLECT

We collect this Information as you use the Site, Software, and/or Services:

User Content. This consists of all text, documents, or other content or information uploaded, entered, or otherwise transmitted by you in connection with your use of the Services and/or Software.

Names of User Contacts (if you have a pentaip.com account). Pentaip.com may request or obtain access to the names of your contacts on your device. This access helps the pentaip.com recognize when you are typing names or mail address so it can make appropriate suggestions (for example, to auto-complete a form or login).


AUTOMATICALLY COLLECTED INFORMATION

Certain data about the devices you use to connect with pentaip.com and your use of the Site, Software, and/or Services are automatically logged in our systems, including:

Location information. This is the geographic area where you use your computer and mobile devices (as indicated by an Internet Protocol [IP] address or similar identifier) when interacting with our Site, Software, and/or Services.

Log data. As with most websites and technology services delivered over the internet, our servers automatically collect data when you access or use our Site, Software, and/or Services and record it in log files. This log data may include the IP address, browser type and settings, the date and time of use, information about browser configuration, language preferences, and cookie data.

Usage information. This is information about the pentaip.com Site, Software, and/or Services you use and how you use them. We may also obtain data from our third-party partners and service providers to analyze how users use our Site, Software, and/or Services. For example, we will know how many users access a specific page on the Site and which links they clicked on. We use this aggregated information to better understand and optimize the Site.

Device information. These are data from your computer or mobile device, such as the type of hardware and software you are using (for example, your operating system and browser type), as well as unique device identifiers for devices that are using pentaip.com Software.

Cookies. Data (small text files) obtained from your activities on your local computer is used and exchanged by web browsers between our systems and yours, some of our data in the most minimal size (cookie) is stored on your system to deliver personalized content and allow for proper functionality and easy use of our website from your local computer. NOTE you can disable this action, but doing same may hamper seamless experience when using the website.


DATA/INFORMATION USAGE.

We use, process and store your Personal Information as necessary to perform our contract with you and for our legitimate business interests, including the following primary purposes:

  1. To make the site easier for you to use by not having to enter information more than once.
  2. To help you quickly find software, services or information.
  3. To help us create content most relevant to you.
  4. To alert you about product upgrades, special offers, updated information and other new services from PENTAIP (M) SDN. BHD. [170552-P].
  5. To help us administer our Site, Software, and/or Services, authenticate users for security purposes, provide personalized user features and access, process transactions, conduct research, develop new features, and improve the features, algorithms, and usability of our Site, Software, and/or Services.
  6. To communicate with you about your use of our Site, Software, and/or Services, product announcements, and software updates, as well as respond to your requests for assistance, including providing account verification support if you’re having difficulty accessing your account.
  7. To send you direct marketing emails and special offers about PENTAIP (M) SDN. BHD. [170552-P], from which you can unsubscribe at any time. For more information, please see the Terms of Service. If you are situated in the European Economic Area (EEA), we will only send you marketing information if you consent to us doing so at the time you create your account or any point thereafter.
  8. To display User Content associated with your account and make sure it is available to you when you use our Services.
  9. To calculate aggregate statistics on the number of unique devices using our Site, Software, and/or Services, and to detect and prevent fraud and misuse of those.

USER CONTENT REVIEW

PENTAIP (M) SDN. BHD. [170552-P] does not monitor or view your User Content stored in or transferred through our Site, Software, and/or Services, but it may be viewed if we believe the Terms of Service have been violated and confirmation is required, if we need to do so to respond to your requests for user support, if we otherwise determine that we have an obligation to review it as described in the Terms of Service, or to improve our algorithms as described in the User Content section section_primary py-5-psign of our Terms of Service. Finally, your Information may be viewed where necessary to protect the rights, property, or personal safety of PENTAIP (M) SDN. BHD. [170552-P] and its users, or to comply with our legal obligations, such as responding to warrants, court orders, or other legal processes or in fulfillment of PENTAIP (M) SDN. BHD. [170552-P] legitimate business interest.


USER INFORMATION SHARING

We only disclose Personal Data to third parties when:

  1. We use service providers who assist us in meeting business operations needs, including hosting, delivering, and improving our Services. We also use service providers for specific services and functions, including email communication, customer support services, and analytics. These service providers may only access, process, or store Personal Data pursuant to our instructions and to perform their duties to us.
  2. We have your explicit permission to share your Personal Data.
  3. We believe it is necessary to investigate potential violations of the Terms of Service, to enforce those Terms of Service, or where we believe it is necessary to investigate, prevent, or take action regarding illegal activities, suspected fraud, or potential threats against persons, property, or the systems on which we operate our Site, Software, and/or Services.
  4. We determine that the access, preservation, or disclosure of your Personal Data is required by law to protect the rights, property, or personal safety of PENTAIP (M) SDN. BHD. [170552-P] and users of our Site, Software, and/or Services, or to respond to lawful requests by public authorities, including national security or law enforcement requests.
  5. We need to do so in connection with a merger, acquisition, bankruptcy, reorganization, sale of some or all of our assets or stock, public offering of securities, or steps in consideration of such activities (i.e., due diligence). In these cases some or all of your Personal Data may be shared with or transferred to another entity, subject to this Privacy Policy.
  6. We may disclose Non-Personal Data publicly and to third parties – for example, in public reports about investment success, to partners under agreement with us, or as part of progress reports we may provide to users.

Through the use of cookies, we help deliver advertisements for relevant PENTAIP (M) SDN. BHD. [170552-P] products and services to you. See Cookies above.

PENTAIP (M) SDN. BHD. [170552-P] does not share your Personal Data with third parties for the purpose of enabling them to deliver their advertisements to you.


USER CONTENT PUBLICITY

PENTAIP (M) SDN. BHD. [170552-P] does not share personal data or user content unless in the limited circumstances described above.


SALE/RENTAL OF PERSONAL DATA

Under no circumstance whatsoever, PENTAIP (M) SDN. BHD. [170552-P] does not sell or rent your personal data.


ELECTRONIC PRODUCT REGISTRATION

When you buy and install a new product, we may ask you to register your purchase electronically. When you do we merge your registration information with any information you have already left with us (we call that information your personal profile). If you have not previously registered with us, we create a personal profile for you from your product registration information. If you ever desire to review or update that information, you can visit the Profile Centre, click on Update Profile, and edit any of the Personal Information/Data in your profile. If you have not already created a Registration I.D, we will ask you to do so. This ensures that only you can access your information.


CUSTOMER PROFILES

As mentioned above, every registered customer has a unique personal profile. Each profile is assigned a unique Personal Identification Number, which helps us ensure that only you can access your profile.

When you register, we create your profile, assign a personal identification number, afterward send this personal identification number back to your hard drive in the form of a Cookie, which is a very small bit of code. This code is uniquely yours. It is your pass to seamless surfing across www.pentaip.com, allowing you to download free software, order free newsletters, and visit premium sites without having to fill out registration forms with information you have already provided. Even if you switch computers, you would not have to re-register; just use your Registration I.D to identify yourself.


CONSENT

If you choose not to register or provide personal information, you can still use most of www.pentaip.com. But you will not be able to access areas that require registration.

If you decide to register, you will be able to select the kind of information you receive from us by subscribing to various services, like our electronic newsletters. If you do not want us to communicate with you about other offers regarding PENTAIP (M) SDN. BHD. [170552-P] products, programs, events, or services by email, postal mail, or telephone, you may select the option stating that you do not wish to receive marketing messages from PENTAIP (M) SDN. BHD. [170552-P].

PENTAIP (M) SDN. BHD. [170552-P] occasionally allows other companies to offer our registered customers information about their products and services, using postal mail only. If you do not want to receive these offers, you may select the option stating that you do not wish to receive marketing materials from third parties.


ACCESS

We will provide you with the means to ensure your personal information is correct and current. You may review and update this information at any time at the Profile/Visitor Centre. There, you can:

  • View and edit personal information you have already given us.
  • Sign for electronic newsletters about our services and products.
  • Register. Once you register, you Tell us whether you want us to send you marketing information, or whether you want third parties to send you their offers by post mail.
  • Would not need to do it again. Wherever you go on pentaip.com, your information stays with you.

NOTICE TO PARENTS

Parents or guardians: We want to help you guard your children’s privacy. We encourage you to talk to your children/ward about safe and responsible use of their Personal Information while using the Internet.

The PENTAIP (M) SDN. BHD. [170552-P] website does not publish content that is targeted to children. PENTAIP (M) SDN. BHD. [170552-P] does not intentionally collect information from children under the age of 14. However, where it is discovered that we have collected personal information from a child younger than 14 years of age, reasonable steps will be taken to ensure the removal of such information from PENTAIP (M) SDN. BHD. [170552-P] systems. If you are under the age of 14, kindly do not submit any personal information to or through the Website, Service, and/or Software.


SECURITY

PENTAIP (M) SDN. BHD. [170552-P] has taken strong measure to protect the security of your personal information and to ensure that your choices for its intended use are honored. We take strong precautions to protect your data from loss, misuse, unauthorized access or disclosure, alteration or destruction.

However we must state that Internet data transmissions, whether wired or wireless, cannot be guaranteed to be 100% secure, and as a result, we cannot ensure the security of information you supply to us, including personal data and User content, accordingly, you supply any such information at your own risk.

PENTAIP (M) SDN. BHD. [170552-P] uses industry-standard encryption to protect your data flow. When you place orders or access your personal account information, you are utilizing (Secure Server Software) SSL 64 Bit Encryption, which encrypts your personal information before it’s sent over the internet. SSL is one of the safest encryption technologies available.


DATA STORAGE

Your personal information is never shared outside PENTAIP (M) SDN. BHD. [170552-P] without your permission except under the conditions specified above. Information submitted to PENTAIP (M) SDN. BHD. [170552-P] may be transferred to, and stored in both Malaysia/United States.

When you use the software on your computing device, user content you save will be stored locally on that device and synchronized with our servers. Inside the company, data is stored in password-controlled servers with limited access. Your information may be stored or processed in Malaysia; the United States or any other country where PENTAIP (M) SDN. BHD. [170552-P], its subsidiaries, affiliates or agents are located.

If you post or transfer any information to or through our Website, Software, and/or Services, you consenting to such Information, inclusive of Personal Data and User Content, being hosted and accessed in either Malaysia/United States.

NOTE you also have a significant role in protecting your information. No one can see or edit your personal information without knowing your (USER NAME and PASSWORD), so do not share these with others.


DATA RETENTION PERIOD

A User can remove their Personal Data/Information from PENTAIP (M) SDN. BHD. [170552-P] at any time by deleting their account as described below. Nevertheless, PENTAIP (M) SDN. BHD. [170552-P] may keep some of your Personal Data/Information for as long as is reasonably necessary for our legitimate business interests, including fraud detection and prevention and to comply with our legal obligations including tax, legal reporting and auditing responsibilities.


USER ACCOUNT CLOSURE

A User can close/delete/remove their Personal Data/Information from PENTAIP (M) SDN. BHD. [170552-P] at any time by logging into their account, locating the Settings page, and then deleting their account. For more information visit the Account Opening/Settings Page. Do Note that for security measures, on certain account types and Users further vetting procedures may be required before an account closure is effected, this is in the interest of the User.


ACCOUNT CLOSURE BY COMPANY

Where PENTAIP (M) SDN. BHD. [170552-P] closes a User’s Account due to violation(s) of the Terms of Service or any other operative policy of PENTAIP (M) SDN. BHD. [170552-P], such User may contact PENTAIP (M) SDN. BHD. [170552-P] to request the deletion of their Data/Information. PENTAIP (M) SDN. BHD. [170552-P] review such requests on the peculiar circumstance of each case, subject to our legal obligations.


NOTICE FOR EEA; UK & USA USERS

PENTAIP (M) SDN. BHD. [170552-P] utilizes, processes and stores Personal Data/Information, including those mentioned above in this policy as necessary to perform our contract with you and based on our legitimate interests in order to provide the Services. We rely on your consent to process personal data to send promotional emails and to place cookies on your devices. In some cases, PENTAIP (M) SDN. BHD. [170552-P] may process Personal Data/Information in furtherance of our legal obligations or to protect your vital interests or those of another person.


ENFORCEMENT

If for some reason you believe PENTAIP (M) SDN. BHD. [170552-P] has not adhered to these principles, please duly notify PENTAIP (M) SDN. BHD. [170552-P] by mail at support@pentaip.com, and PENTAIP (M) SDN. BHD. [170552-P] will do our best to determine and correct the problem promptly. Be certain the phrase (“PRIVACY POLICY”) are included in the Subject Line.